New Island Concierge Programme launched by ananea Madivaru Maldives
Starting from 1 November 2026, ananea Madivaru Maldives will launch its new Island Concierge Programme. An approach that is much more personalized and laid-back for an island experience with just one thing in mind – You are not a villa number here. As opposed to the formality associated with butler service, the role of an Island Concierge is to be a personal contact point to the guest throughout his stay and to know his story, his preferences, his needs and help him discover the resort organically.
The moment guests step into the resort, their Island Concierge greets them and stays with them all along their stay. From the welcome on arrival, to breakfast engagement, daily assistance with planning and activities, and finally the personal farewell at the time of departure. Island Concierges operate in places where guests gather and not in their offices, roaming the beaches, swimming pools, restaurants, bars, and paths of the resort. In case it is possible, they even drive guests personally to restaurants, spa, and other activities making ordinary buggy ride to a new chance to communicate. They can assist with everything from meal arrangements and spa treatments to organizing watersports, tours, celebrations, or other special moments, which typically come up spontaneously on the islands.The Island Concierge also gives you the history of the island, its residents, the Maldivian culture, the ocean, and some interesting facts about the life of an islander, such as how to get clean water and electricity, take care of the beach and maintain the surrounding area.
"Instead of adding one more butler/host concept to the market," said Pierre Edlund, General Manager of ananea Madivaru Maldives."We want to offer something that is more natural and humane. The Island Concierge is a person who gets to know you and remembers your preferences and makes things happen in the most informal way possible. Still, all of our colleagues on our islands take part in creating the whole experience. Island Concierge might be your personal contact, but it is the whole island.
Philosophy does not stop at the Island Concierge team.
At ananea Madivaru Maldives, every guest belongs to everybody. If a guest encounters a chef, engineer, bartender, housekeeper, watersports colleague or leader, the philosophy is the same."
